Domtar reviews

3.0

50% would recommend to a friend

(579 total reviews)
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John D. Williams

6% approve of CEO

23% positive business outlook

Domtar has an employee rating of 3.0 out of 5 stars, based on 579 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Domtar employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

579 reviews
4.0
Jun 8, 2025

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Great benefits and friendly coworkers

Cons

Old facility with lots of maintenance issues

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Domtar Response
1y
Thank you for your feedback and for being a valued part of the Nekoosa team. We're glad you enjoy the benefits and your coworkers. We recognize the challenges of maintaining an older facility and appreciate your dedication as we work toward continuous improvements. Thank you!
4.0
May 15, 2025

Working in paper industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee and community friendly Diversity at work Leadership has an excellent future outlook which it communicates well with all levels of organization Leader in the industry with a rich culture and heritage

Cons

Declining and uncertain industry results in missing revenue targets Heavy investments required to keep manufacturing machinery and plants future ready results in lower funds for expansion of other areas such as IT

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Domtar Response
1y
Thank you for taking the time to share your experience at Domtar! We're pleased to hear that you valued our strong leadership, inclusive culture, and commitment to both our employees and the communities we serve. We also appreciate your candid feedback regarding the challenges facing our industry and the need for continued investment in modernizing our operations. We recognize that balancing these priorities, especially in a rapidly evolving market, can be complex. However, we remain committed to making strategic decisions that ensure long-term sustainability while exploring ways to enhance other critical areas, including IT and digital innovation. Your insights will help us grow and improve, and we thank you for your contributions during your time with the company. We wish you continued success in your future endeavors.
4.0
May 10, 2025

BPM Operator

Recommend
CEO approval
Business Outlook

Pros

Good Pay, Good Location, Not a ton of OT

Cons

Lowering quality of incoming help due to poor management and recruiting.

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Domtar Response
1y
Thank you for taking the time to share your feedback and for your continued service over the past 5–7 years. We're glad to hear you value the pay, location, and balanced schedule. We also appreciate your honest perspective regarding recruitment and management. Attracting and retaining high-quality talent is a top priority. We’re committed to building a strong, capable team and creating an environment where all employees can thrive. If you have specific suggestions or would like to discuss your concerns in more detail, please connect with HR or your manager directly. Thank you again for your feedback and for your contributions to Domtar.
Viewing 103 - 105 of 579 Reviews

Glassdoor has 657 Domtar reviews submitted anonymously by Domtar employees. Read employee reviews and ratings on Glassdoor to decide if Domtar is right for you.