DoorDash reviews

3.6

63% would recommend to a friend

(4,840 total reviews)
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Tony Xu

71% approve of CEO

60% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,840 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Apr 21, 2025

not a good job

Recommend
CEO approval
Business Outlook

Pros

health benefits, free gym membership, free DashPass, my co-workers.

Cons

horrible management, high turnover rates. I am on the night crew and on weekdays, we have a good amount of staff to handle orders and carry out other tasks (i.e stocking, receiving), but somehow on weekends, which is our busiest days, we are always short staffed. they never listen when we need help, we are unable to pause the store even if there are only 3 staff working and we have 50+ orders to complete, 20 dashers irritated because they're not getting their order in a timely fashion, and ALSO not to mention that we have a kitchen full of ghost restaurants that we have to maintain as well. this is not a hard job at all. if management do they need to do and stop serving us the short end of stick every single time, we should be fine.

1.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Sometime you get to work on impactful projects to help forward DoorDash or help fix key issues with the app

Cons

Overall, team members report a lack of regular, concrete feedback—relying instead on vague peer reviews—and the loss of a proactive leader has left a persistent guidance gap. Clear ownership and expectations are missing, and day‑to‑day work is consumed by low‑impact support tasks rather than strategic initiatives. Frequent, unexpected departures have normalized instability, and the exit process omits meaningful leadership engagement. With too few junior staff, senior team members are forced into routine work, and recent restructuring—adding multiple director layers and organizing personnel into “pods”—has sown confusion, as many view these changes as arbitrary head‑count moves rather than thoughtfully defined role adjustments. Additionally, the promotion process is opaque and politicized, with unclear criteria and perceived favoritism eroding morale.

Viewing 568 - 570 of 4,840 Reviews

Glassdoor has 19,042 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.