Does DoveLewis pay their employees well?

According to anonymously submitted Glassdoor reviews, DoveLewis employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at DoveLewis. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DoveLewis?

27% of DoveLewis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DoveLewis 2.4 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DoveLewis?

Customer Service Representative (CSR) (6) , Client Service Representative (4) , Veterinary Assistant (3) , Client Services (2) , Customer Service Representative (2) , Veterinary Technician (2)

What are the pros of working at DoveLewis according to real employee reviews?

"Good benefits and good pet care (after working there for 6 months)" ((in 7 reviews)); "Competitive pay" ((in 6 reviews)); "Fun coworkers who have taught me so much over the years." ((in 4 reviews)); "provide excellent medicine and care to patients, the medical staff is great and very knowledgable" ((in 4 reviews)); "So many caring employees and community programs like Blood Bank and Strays & Wildlife" ((in 4 reviews))

What are the cons of working at DoveLewis according to real employee reviews?

"Poor management within department (front desk) as well as hospital wide." ((in 12 reviews)); "You are expected to work long hours severely understaffed which then requires you to take on more responsibility than you will ever be paid for." ((in 3 reviews)); "Not until I had gone through and completed my training." ((in 3 reviews)); "Dismissive upper management, being contracted for one department and being forced to work in a department that is physically and mentally harder for me, slow accrual of PTO/sick days, cliques within different shifts, rules/regulations constantly being changed, very little warning for termination (I have had 10+ coworkers be fired for no clear reason and without an explanation or warning)." ((in 3 reviews)); "If you're Hispanic or Latino, be prepared to have your names flipped with a different Hispanic person even if you don't look similar at all, for the manager to get defensive if you correct them, and be told you "look like you're going to a rap battle" if they don't like what you're wearing." ((in 2 reviews))

What are the top reviewed DoveLewis locations?

Portland , Haddon Heights , North Portland

DoveLewis reviews

2.5

27% would recommend to a friend

(56 total reviews)

Ron Morgan

27% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (56 reviews)

Ratings by demographic groups

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Parent or family caregiver

Veteran status

DoveLewis has an employee rating of 2.5 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DoveLewis employee rating is 31% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

56 reviews

1.0

Jul 4, 2019

RUN

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most of the people you work with are passionate and REALLY good at what they do

Cons

With that being said, this job runs you ragged. You are expected to work long hours severely understaffed which then requires you to take on more responsibility than you will ever be paid for. This is a heavy job, you are on the front line when families are making a tough choice - this is not for the faint of heart. If there are problems within your team (ie a coworker that is prohibiting you and other coworkers from providing the services that DoveLewis is known for), your concerns will be disregarded, you will be targeted, and still feel as though you haven't done enough for the people you are serving. No matter how much work, time, effort, and love you put into this position, it will spit you out and DoveLewis will not care.

DoveLewis Response

6y

Thank you so much for your feedback. We recognize the rapidly rising cost of living in the Portland metropolitan area is extraordinarily difficult. We continually look for ways to increase pay for our teams, like quarterly bonuses and weekend differentials, while also being fiscally responsible. We are always open to more creative compensation solutions if you have any to share. That aside, we are chiefly concerned that you felt targeted after giving feedback about your coworker. Please feel free to reach out to Monica Maxwell (971-255-5919), Cheryl Latta (971-255-5917) or our Client Experience Managers, Cy and Anthony, (971-255-5902) to discuss more. We recognize you are no longer with Dove, but would love to talk more about these concerns.

3.0

Nov 3, 2018

Fulfilling work environment but lacking in opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredibly devoted hospital staff who care deeply about their patients and their co-workers. Fantastic learning environment with very talented people.

Cons

There has always been a divide between management and hospital staff, and it seems to be getting worse over time. Management seems to be more focused on a for-profit environment while maintaining non-profit branding, and service to the community has become less of a priority. Lots of pressure to fill constantly open shifts, but minimal opportunity for pay raises.

DoveLewis Response

7y

We agree that we have an incredible, talented, and devoted staff. This is a huge part of what makes our hospital so special. It’s hard to deny a division between departments, however teamwork and connectivity have always been and will continue to be a priority for our organization as a whole. Each one of us has an important role in our organization and collectively we work to create something even greater. While the industry itself continues to evolve, we have had to evolve with it by focusing on areas for growth, however our history and non-profit brand remains of top importance for us. We have been working on a new pay structure to reward those who fill shifts and are always open to new ideas and feedback about this from staff. Additionally, we have added $1 million dollars in salaries and positions each year for the last three years. We appreciated the time you took to review DoveLewis and know your feedback has been heard.

4.0

May 6, 2018

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Love everyone I work with. Everyone works as a unit and works together.

Cons

Hospital staff is very separate from management. Turnover is quick, and hiring for a full staff is a lengthy process.

Viewing 34 - 36 of 56 Reviews

Jobs at DoveLewis

Instrument Veterinary Assistant Level 1

Level 1 Veterinary Assistant

Veterinary Assistant Level 2

DoveLewis

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RUN

Fulfilling work environment but lacking in opportunity

CSR

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