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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

51% would recommend to a friend

(501 total reviews)
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Mary Leigh Phillips

58% approve of CEO

45% positive business outlook

Reviews by job title

501 reviews

Reviews about "Compensation"

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2.0
Nov 4, 2024

Eh

Recommend
CEO approval
Business Outlook

Pros

Semi good pay. Great starting job to get customer service and call center experience.

Cons

A lot of micromanagement. Most managers are great.

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DriveTime Automotive Group Response
1y
Thank you for sharing your experience as a Collections Specialist! We're glad to hear that you found our pay competitive and see DriveTime as a valuable place to start building skills in customer service and call center roles. We appreciate your input on management, and we're continually working to ensure that every team member feels supported and empowered in their roles. Thanks again for sharing your experience. We're delighted to have you as a part of our DriveTime family, and we wish you continued success and fulfillment in your role.
4.0
Oct 1, 2024

Good Place to start

Recommend
CEO approval
Business Outlook

Pros

Benefits were great! medical, vison, dental

Cons

Work life balance rough! hours were not realistic, and Pay was not good enough or equal to everywhere else

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DriveTime Automotive Group Response
1y
Thank you for your experience as a General Manager! We're glad to hear that you found the benefits package, including medical, vision, and dental, to be great. To support our team members, we have initiatives in place to regularly review compensation and work schedules to ensure they remain competitive and manageable. We are committed to continuously enhancing the overall experience for our employees, including offering tools and resources to help maintain a healthy work-life balance. Thank you for sharing your experience, we wish you the best in your future endeavors.
2.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers were actually really helpful. Helped me out a lot more than the manager would ever.

Cons

Essentially making 100+ dials everyday going through recycled pipelines attempting to sell below subpar vehicles with really high APR - only offered low base, NO COMMISSION, only team-based bonus every month which is quite literally is stupid. Expected to do OT almost daily with no extra pay. And absolutely no support running around the store when there’s 3-4 of you in the whole store max. Store manager would micromanages you as well.

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DriveTime Automotive Group Response
1y
Thank you for taking the time to share your feedback as a CEG. We're glad to hear that your co-workers were supportive and helpful during your time here. As a company, we believe in carpooling to a shared destination - it's one of our core values. Because of this, we switched to a team-based commission to provide a pressure-free sales experience for our customers and a non-competitive sales environment for our employees. We want our employees to work together as a team, not against each other. This is also why we provide a base salary. Thank you for sharing your experience, we wish you the best in your future endeavors.
Viewing 43 - 45 of 501 Reviews

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