employer cover photo
employer logo
employer logo

DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

52% would recommend to a friend

(1,393 total reviews)
avatar

Mary Leigh Phillips

58% approve of CEO

45% positive business outlook

DriveTime Automotive Group has an employee rating of 3.3 out of 5 stars, based on 1,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Competetive salary and benefits. Great co workers.

Cons

No overtime. Get same commission as low performing employee. Long hours with no overtime. Will not let you use vacation once you give give notice and they will not pay you earned commission if you resign before the commissions are paid. They put a lot of pressure on you to sell optional products on their vehicles and to also have cuatomers sign up for automatic payments. You in most cases have to be elusive with customers regarding what they are paying for in order to keep your product sales percentages high. When I started you were sold on career advancement but the way they are structured now you will not really have many oportunities to advance your career. If you are coming from a low paying job than you will enjoy their base salary for sometime until you realize allthe work and stress you have to deal with. I enjoyed working with the people their but wishInwould not have wasted four years there. If you are looking for a great career and company look elsewhere.

avatar
DriveTime Automotive Group Response
5y
Thank you for sharing your feedback on your time with us as a Senior Sales Advisor (aka Customer Experience Guide). While it shows you enjoyed some parts of your job, it is unfortunate to hear you were not pleased with other areas. As a company that is constantly growing and evolving, we listened to our employees feedback on how they can continue helping the high volume of customers and earning commissions without overworking. Revamping the bonus structure allowed us to continue put our customer first as we work together as a team. This also allows our teams to not constantly work past their scheduled times, however flexibility and dedication is needed especially during busier times. The more customers we help through the car buying process, the more opportunity for the entire team to win with a bonus incentive at the end. While bonuses are earned, they are also incentives for our employees which is why bonuses are paid during time of employment. Career pathing and advancement is still and will always be available to all our employees. While our time together has come to an end, we wish you the best of luck and hope your next employer offers the people, culture, salary and benefits you once shared with us.
3.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

good culture and fun coworkers

Cons

Your job is to get financially illiterate people to sign on for a car loan with huge interest.

avatar
DriveTime Automotive Group Response
5y
We appreciate you taking the time to write a review from your time as an Internet Sales Advisor, also known as an Online Experience Guide. We believe our fun coworkers make up the great culture DriveTime offers, and we're happy that you had the chance to be a part of it, and we hope there was a lot more positive things you got to experience during your career with us. DriveTime is in the business of creating opportunities and improving lives. By doing so, we are focused on getting the right customer in the right car, at the right terms. As an Online Experience Guide, you have the opportunity to educate our customers on our business, what to expect from our car buying experience, and to help determine if we are the right match for them. Thank you for being a DriveTime alumn and we wish you the best of luck in your next venture!
Viewing 577 - 579 of 1,393 Reviews

Glassdoor has 1,443 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.