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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.3

51% would recommend to a friend

(502 total reviews)
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Mary Leigh Phillips

58% approve of CEO

45% positive business outlook

Reviews by job title

502 reviews

Reviews about "Compensation"

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4.0
Nov 20, 2022

It’s cool

Recommend
CEO approval
Business Outlook

Pros

Pay is decent but could use increase

Cons

A lot of hours. Cars have problems.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide. We're happy to hear you are enjoying your job and our compensation package. If you're looking for a boost and are interested in any of our open roles, we recommend talking with your leader! We are always looking to promote from within - in fact, most of our senior leadership started out as CEGs! We appreciate your feedback and wish you continued success in your role with us!
3.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

PTO accrues fast Fast paced when working with customers 50K salary can be good depending on cost of living

Cons

Company is trying to dumb down the sales process where anyone can do it. This can be a good or bad thing. Before Covid Drivetime offered commission on all sales, but now it is a team bonus based on the stores goal. So the top performer gets paid the same bonus as the lowest performer. $80 for every car sold if the store gets 100% to target. $40 for every car if the store gets 85%-99.9%. And no bonus for anything less than 85%.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide. We're happy to hear you are enjoying your job, our PTO and compensation package and our fast-paced work environment. As a company, we believe in carpooling to a shared destination - it's one of our core values. Because of this, we switched to a team-based commission to provide a pressure-free sales experience for our customers and a non-competitive sales environment for our employees. We want our employees to work together as a team, not against each other. This is also why we provide a base salary. We hope this clears up our reasoning behind the switch. As you are a current employee, we are always looking to promote from within! Chat with your leader about any open positions!
2.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility at Work, Friendly Co-workers, Lax about Tattoos, Closed on Sundays. Good Medical Benefits. Decent PTO accrual. Startup feel with established company background

Cons

Broken commission system, (no commission made for less than 6 sales). This place is nicknamed Starvetime because the you're barely making ends meet from the terrible compensation plan they have in place. The commission plan doesn't pay you until you've sold more than 6 cars (shouldn't commission start as soon as I sell something, anything? lol). Some managers are jerks, many of the vehicles are over 100K miles, some falling apart, meaning if the car is returned post sale, you lose that commission. You'll never be off Fridays or Saturdays unless you have PTO. Minimal lead distribution especially when there's multiple sales advisors.

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DriveTime Automotive Group Response
3y
Thank you for sharing your experience as a Customer Experience Guide. We're glad to hear you had a lot of things you enjoyed about your job. We work hard to ensure we are providing our employees with the best possible options we can including our total compensation package, our benefits and PTO, and our friendly culture. It's important to us that our employees feel comfortable showing up as they are - we live out our core principle "All Are Welcome On Our Lot." Additionally, our CEGs are paid a base salary to help take the pressure off making a sale and commission is given based on the store hitting their goal rather than individuals. We find this encourages teamwork and collaboration. We appreciate your feedback and wish you the best in your next position.
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