Drybar reviews

3.1

40% would recommend to a friend

(1,087 total reviews)

Amanda Clark

26% approve of CEO

33% positive business outlook

Drybar has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drybar employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Dec 18, 2022

where do I start...

Recommend
CEO approval
Business Outlook

Pros

quick hiring process, easy system to learn, diverse staff and lots of inclusion, not much to the job itself and would be great fo a first-time store manager role.

Cons

Shop is run without any retail management experience, individual attitudes are really rude, and no knowledge on how to lead or coach a team of people. Major power struggle with upper management and people actually working in the shop. Use terms like 'make people feel bad' when mistakes are made. The Salon Manager role is really an assistant role because there's no trust in the staff to make decisions or do anything without supervision at all times. Be ready to offer opinions and suggestions and get them shut down. There is a lot of shady stuff going on with money and peoples pay. The pay that is on job listings is not true for all positions. Stylists made below minimum wage up until a month ago. Shop has been open since July. The decisions on when to start paying people with raises or salary changes when promotions occur are not on your terms but at others convenience. Will have to specifically ask for new offer letters, itemized pay info, and other documentation regarding pay because it is not given up front. Will rarely get itemized bonus layouts, and everything is very inconsistent. Payroll is done by hand by two people. In the opening week on the job which was the set up of the store itself (since this location just opened), some employees worked 72+ hours in one week and didn't get paid for any of it.. paychecks were barely $700 for certain people. Stylists are required to do 45 minute blowouts back to back all day for between 6-8 hours with minimal breaks. Overall, untrustworthy management and stylists beware, you would make WAY more $$ at a full service salon and be accommodated for your real time than here.

2.0
Oct 14, 2022

Run for the hills

Recommend
CEO approval
Business Outlook

Pros

I was lucky enough to be placed in a location where we ALL get along and have a great time while at work. We've all hung out outside of work because we genuinely like each other. Blessed enough to work in a beauty salon where the unthinkable happens, which is mutual love and respect for one another. I also met my two best friends at my location that I would take a bullet for. That is not the case in other shops from what I've heard from current employees in other NY locations. Also an express salon such as Drybar is great for building your clientele. And whenever someone comes in and requests you consistently,give them your personal information and you can come to them or they can come to you and you can freelance on the side. There is also a lot of flexibility within the company (hopefully you have a manager that allows you to be flexible with your days).

Cons

UPPER MANAGEMENT. Everyone from managers and up to the top of the totem pole (INCLUDING HR) are all incompetent. For the minimum wage that we get paid, we should not have to put up with a company that does not have the stylists back. Breaks have to be fought for, rude and disrespectful clients are taken better care of than the employees, and as stylist our hands backs, and feet constantly hurt and we are made to ignore and continue pumping out clients (sometimes havingto rush through and not give 100% to our clients because of constant over booking. Members in management are lazy and do not want to step in to help when we are running behind due to overbooking. You never once leave your shift when you are supposed to. The turnover rate is insane because people are constantly quitting. that alone should state more than enough. As of right now, most of the staff (9 bartenders and stylists off the top of my head, including myself) are currently looking for new jobs. Me personally, when I get a new job, I will not be giving in 2 weeks and wll just quit on the fly because that is more of a courtesy than I have ever gotten from this company.

1.0
Mar 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Tips+commission + hourly rate +great salon educator

Cons

Management at this location is unprofessional. If you ever have an issue and feel the need to address it, don’t bother, if your working here you automatically dismissed. If you cant stay longer one day prepare to be sent home early and your clients given to some one who will whether they booked for you or not. Also you would have to keep track of your time worked and time and a half pay because those would be missing from our pay too. And if your planning to work at this location prepare you self for some toxic energy because even the manager/owner talks poorly about her employees even to other employees.

Viewing 85 - 87 of 1,087 Reviews

Glassdoor has 1,102 Drybar reviews submitted anonymously by Drybar employees. Read employee reviews and ratings on Glassdoor to decide if Drybar is right for you.