Drybar reviews

3.1

40% would recommend to a friend

(1,086 total reviews)

Amanda Clark

26% approve of CEO

33% positive business outlook

Drybar has an employee rating of 3.1 out of 5 stars, based on 1,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drybar employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

1K reviews
1.0
Sep 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Meeting stylists from all over the country. The majority of your colleagues are great to work with although even they become bitter and disgruntled after the harsh treatment. Clients are nice.

Cons

Management, management, management. Dumb & dumber would be a perfect analysis for the manager and assistant manager for the NYC location. Neither has experience, one isn't even in the hair/cosmetology field at all. How can you teach what you don't know? The pay is $8.40 an hour, there are NEVER any breaks scheduled for the stylists and no pay raises in sight. Just a bunch of promises that are never kept. The other reviewers are 110% accurate in their descriptions of life at Drybar. The midtown location that I am at is filthy, brushes are NEVER properly sanitized and when they are finally cleaned, their interpretation of cleaning is combing the existing hair out of the brushes, it's done right next to the opened ice maker machine....which we use to make clients drinks. Management is never around when needed and you cannot get a straight answer out of either one them to save your life, not in person and forget about email. They constantly talk down to you and never appreciate any hard work or effort. No microwaves or any kind of ovens available in break rooms so you must go outside for your meals but are never allowed a 30 minute break because of the constant overbooking of appointments. This is a classic example of an entrepreneur taking advantage of the down economy by trying to get rich off the backs of skilled workers. While drybar shops are being opened constantly all over the country, the employees are being mistreated and worked beyond reasonable means with low wages and no breaks. I've cut my schedule down significantly and see myself gone within the next month.

1.0
Sep 1, 2012

Horrible employers

Recommend
CEO approval
Business Outlook

Pros

Fexible scheduling, nice cooworkers, None of these pros are good enough to even waste your time though.

Cons

I worked for Drybar for a month short of a year full-time (in the begining) and part-time (towards the end) and I have to say that all the issues in the former review are the same ones I faced. They work you to the bone with no breaks for basically minimum wage (8 hourlys). I used to work 11 hour days without a single break (Im being completely honest). You dont ever feel like they are looking out for you and everyone you work with is disgruntled about it. The only people happy to be there are the ones who are "in the inner circle of management" because their egos get stroked by the higher ups and they are making a higher salary. The managers are hired based on their friendships with other management and they are in no way hired based on their skill as salon managers. Infact most dont even have a stylist background. They talk down to you and expect you to work hours without a break while they hang out in the back and socialize. The reception staff is hired solely on looks so if youre not cute dont bother applying. On top of the that the receptionists are incompetent with no experience and will mess up the books and undermine you in front of your clients. They lure you in with the promise of growth and financial security but none of that ever happens. Because of the high turnover rate they are now offering a $100 bonus to stylists who bring in their friends to work at Drybar. If the friend stays for a month then youre supposed to get the money but they never ever give you anything. The company goes through staff like toilet paper. Out of the 35 stylists they hired to open our location, only 5 or 6 were still there a year later (and those people have cut their own hours because they are so sick of the place). There is no room for growth as a stylist since they dont offer raises unless you become a manager. As I stated earlier you have to be friends with someone to even get promoted.The shop can be very "clicky" and it causes drama. Drybar management is inconsistant. They are lenient towards their friends. Ive seen stylists (who are buddies with the mangaer) come in 1 hour late (on multiple occasions) for their shift on and get no repercussion while another will be 5 mins late (once) and get written up. The company claims they want you to be skilled and learn the "drybar way" of blowdrying hair, but they are inconsistant about training so newer stylists have no idea what they are doing and other more experienced people have to jump in a correct it. More than half the staff is unlicensed. I stayed there for a year because I liked my cooworkers (the stylists) and because I could meet new clients to take to my full-service salon. I would advise anyone who applys here to steer clear. If you do work at Drybar only do so to build your business at your full service salon, as you will not get the opportunity to grow as a stylist otherwise. This company honestly disgusts me with their treatment of the stylists. What upsets me is how they say they are a great company and they are such a great place to work at and ,most irritating of all, how they claim they CARE about you. ITS ALL LIES!!! I wouldnt be so upset if they would just be frank about how crappy the job is.

2.0
Aug 13, 2011
Recommend
CEO approval
Business Outlook

Pros

If you need time off, they will allow you that and for the most part your co-workers are pretty good to work with.

Cons

They give you time off, because it is unpaid,they do not offer pay raises or benefits. They only have two days they are closed and it is Thanksgiving and Xmas and they do not pay you for these days.The only individuals that get a pay raise are the assistant manager and the manager. They do not have a lot of diversity and they never promote anyone but whites. I work in a salon in California, have for a long time and they only hired a few blacks since I've been here. They say they promote good workers, but they don't! Drybar puts individuals in management who have no experience at all managing stylist...not to mention that there are managers being promoted who haven't even been licensed cosmetologist for at least a year. If you disagree with anything that they say, you're not being a team player and they find ways to kick you out. As an employee, if the salon is busy they WILL NOT let you break your required breaks...they overwork you and then get upset when you mention that you are hungry after no break. Our breakrooms are the size of a 6x8 closet, mind you that most salons average about 12-16 people working at one time. We can't have a microwave or even a toaster oven for lunch so they almost force us to eat somewhere else, we can't have a clock in the salon due to it doesn't go with the look, no foot mats which would be better on our feets considering we're standing all day and they constantly over hire. Instead of payiing you what you're worth as an employee, they give you only $8hr and hold maybe 1 contest a week for 1 person to win and every once in a while they take us out to make us forget about the little pay we get. It is a fun place to work but the pay is HORRIBLE! We were given an employee review for the first time a couple of months ago since opening Feb 2010, mind you all we got was a review and no pay raise! What's the point of a review if you get no pay raise! They say they have no money for raises, but at the same time they spend thousands of dollars on wack music every month, they waste money on products we don't use on customers because of complaints, they buy unecessary overly priced equipement and they over pay the unexperienced managers that they hire. We don't get properly compensated because managers and assistant managers are getting paid all the money, when they do less work. The drybar is highly over rated. In California they actually bring clients in from the streets and offer them free stying to make the salon look busier than it actually is and they continuously run specials that bring them little to no money nearly every month. I'd be successfull too if I gave away free services on a monthly basis!

Viewing 1084 - 1086 of 1,086 Reviews

Glassdoor has 1,101 Drybar reviews submitted anonymously by Drybar employees. Read employee reviews and ratings on Glassdoor to decide if Drybar is right for you.