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      Duke Health

      Engaged Employer

      Duke Health reviews

      3.5

      61% would recommend to a friend

      (2,321 total reviews)
      avatar

      David W. Zaas, MD, MBA

      66% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Nov 11, 2025

      Worst place to work

      Patient access specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work from home

      Cons

      They will slave you and have you working like a robot. They pile mounds of work on you and expect you to also stay on top of the calls. The patients can call and be disrespectful,and you have to remain kind and apologize for the mistakes Duke causes. You have to use your PTO for sick, vacation as well as holidays. Duke is one of the worst places I have worked at. I wouldn't recommend anyone to work here. Unless you are ok to be mistreated and overworked.

      avatar
      Duke Health Response
      7mo
      Thank you for taking the time to share your thoughts with us. It’s important to hear your feedback and we appreciate the opportunity to learn more and address opportunities that exist within our organization.
      1.0
      Mar 26, 2025

      Work anywhere but Duke.

      Certified sterile processing technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your experience here might look good on a resume. Don't stay more than 2 years.

      Cons

      Very low pay, no performance-based raises, 2 percent annual raise is the best they do so no point in working hard because everyone gets it unless they are on a write-up. Management is completely incompetent and they put their friendships with each other above the employees and the patients. Most people in leadership roles sit around all day on their phones doing no actual work or helping anyone because the pay is so low. You are better off working somewhere else because there are no opportunities to work your way up or make more money. Leadership goes after employees than are good at thier jobs

      Viewing 151 - 153 of 2,321 Reviews
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      ReviewsDuke Health reviews

      Glassdoor has 2,426 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.