Duke Health reviews

3.5

59% would recommend to a friend

(2,324 total reviews)
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David W. Zaas, MD, MBA

66% approve of CEO

45% positive business outlook

Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,324 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Nov 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits almost comparable to industry, milk raises 2% consistently. My group was a great team and line managers and senior manager great man. We had an outstanding group before our snr director

Cons

Losing the cohesiveness of a great group is a great loss they blame our team and our snr director who was chased out by the mentally abuse SLT. Now they will be tearing a great group apart. As i have heard from various IT people in the org it is the culture that is crushing this place. Now with a new reorg from what i have heard from people left there they see no plan. Duke continues to eat their young if you think you are going there to improve your resume and put "Duke" on your resume think again. Dysfunctional...

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Duke Health Response
8y
Best response to this poorly written, emotional "review" is to look at the review submitted November 25, 2017. Those who cannot adjust to change in technology or healthcare should never have entered this field in the first place. Agilely adapt or fail.
1.0
Nov 21, 2017

Meh...IT Analyst

Recommend
CEO approval
Business Outlook

Pros

Senior IT leaders of DHTS seem to have their employees best interests in mind. They really seem to care and they want to maintain a stable environment. Benefits are good. Plenty of PTO, fairly open WFH policy.

Cons

Senior IT leaders of DHTS are disconnected from what a modern IT organization looks like. They're not IT people. They are very risk adverse and they don't have a cohesive strategy to avoid "Big Duke" from outsourcing much of the infrastructure to the cloud and keeping the unique medical application owners and supporting personnel. Senior leadership all too easily rests on their laurels and in an effort to "keep it positive" avoid having the crucial conversations and speak honestly. Salaries are very low - not even competitive with local/national standards. Many folks that have been there 20+ years often reference "the good old days" and use their history as justification about why new ideas or processes won't work. The work is uninteresting and there are major communication issues between departments. No professional level training. No internal training department. No bonuses. No internal surveys. No real metrics to gain any insight into what's happening on a daily basis. Because much of the work is reactive, it can be long hours of hands on to fix things that break and very little gratitude afterward.

Viewing 1843 - 1845 of 2,324 Reviews

Glassdoor has 2,429 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.