Is Duluth Trading Company a good company to work for?

Duluth Trading Company has an overall rating of 3.8 out of 5, based on over 421 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Duluth Trading Company to a friend and 49% have a positive outlook for the business. The best reviews about Duluth Trading Company have been left by employees working as Customer Service Representative , Retail Sales Associate and Sales Associate .

Does Duluth Trading Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Duluth Trading Company employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Duluth Trading Company. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Duluth Trading Company?

69% of Duluth Trading Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Duluth Trading Company 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Duluth Trading Company?

Sales Associate (60) , Retail Sales Associate (49) , Retail Sales Manager (20) , Customer Service Representative (14) , Picker/Packer (11) , Customer Service Representative (CSR) (6) , TSR (6) , Assistant Store Manager (5) , Retail Associate (5) , Store Manager (5) , Assistant Manager (4) , Customer Service Representative/TSR (4) , Seasonal Retail Sales Associate (4) , Seasonal Sales Associate (4) , Store Associate (4)

What are the pros of working at Duluth Trading Company according to real employee reviews?

"Great people and quality products" ((in 38 reviews)); "workers, and good pay" ((in 19 reviews)); "The hours are flexible and most of the customers are nice." ((in 18 reviews)); "My coworkers were great." ((in 15 reviews)); "day environment and culture is great." ((in 14 reviews))

What are the cons of working at Duluth Trading Company according to real employee reviews?

"Some leaders have a dated mentality and are poor at communication." ((in 9 reviews)); "Terrible upper management that don't know how to run a business." ((in 6 reviews)); "based leadership" ((in 5 reviews)); "Advancement opportunities are not always recognized." ((in 4 reviews)); "Did not get time off when needed." ((in 3 reviews))

What are employees saying about Duluth Trading Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Duluth Trading Company layoffs and their outlook for job security at Duluth Trading Company in 2026.

What are the top reviewed Duluth Trading Company locations?

Belleville , Mount Horeb , Kennesaw , Dubuque , Madison , West Valley City , Grandville , Duluth , Portland , Salt Lake City , Manassas , Wixom , Oklahoma City , West Chester , Wichita , Springfield , Adairsville , Sandy , Downers Grove , Hoffman Estates , Independence , Waukesha , Omaha , Cary , Round Rock , Dallas , Friendswood , Minneapolis , Knoxville , Ramsey

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Duluth Trading Company

Duluth Trading Company reviews

3.8

69% would recommend to a friend

(402 total reviews)

Stephanie Pugliese

87% approve of CEO

49% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Culture & values

3.9

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.0

Career opportunities

Duluth Trading Company has an employee rating of 3.8 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duluth Trading Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

402 reviews

1.0

Aug 8, 2017

Avoid at all costs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None, the only positive would be the actions or rather inactions of the company easily set them up for lawsuits

Cons

West Chester Ohio manager sexually harasses employees and HR department condones the behavior. Repeated complaints are ignored by HR and employee rights are ignored

Duluth Trading Company Response

Duluth Trading apologizes for the disheartening concerns you have expressed regarding your experience. One of our core values is that we treat our customers and co-workers like next door neighbors and Duluth Trading takes a zero tolerance stance on any sort of harassment and/or discrimination in the workplace.

5.0

Jul 7, 2017

CSA Home Agent

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home, excellent training, helpful supervisors on the helpline if questions come up, fun environment, easy to request days off or pick up/trade shifts, and good pay.

Cons

Expected to write e-mail replies while talking on the phone which can get confusing while multi-tasking, they will schedule you full-time even if you're only part-time during their peak season.

3.0

Jun 15, 2017

Part-time sales associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

We have a good crew, and managers are generally good. The store environment is good. We get generally positive feedback from customers about the store and our service.

Cons

Unfortunately, the company seems to be spiraling downward, with too much out-of-stock merchandise, confusing and even contradictory instructions and sales, discounts, specials, etc. We are usually in the dark about important details regarding products and specials. The POS system sucks. I worked at another retailer for several years where I saw the same things happening. I think hq management has lost the focus of a few years ago, and that lack is affecting employees' morale AND customers.

Viewing 370 - 372 of 402 Reviews

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Avoid at all costs

CSA Home Agent

Part-time sales associate

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