Is Dunkin' a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Dunkin' have rated their employer with 3.6 out of 5 stars in 321 Glassdoor reviews. This is a higher than average score with the overall rating of Dunkin' employees being 3.3 out of 5 stars. Search open Sales Associate/Cashier Jobs at Dunkin' now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Dunkin' .

Does Dunkin' pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Dunkin' with 2.8 out of 5 stars based on 321 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Dunkin'.

How happy are Sales Associate/Cashier professionals working at Dunkin'?

61% of Sales Associate/Cashier employees at Dunkin' would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Sales Associate/Cashier professionals have also rated Dunkin' with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3188) , Cashier (1430) , Shift Leader (845) , Barista (839) , Cashier/Barista (438) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Team Member (148) , Baker (147) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 641 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 627 reviews)); "Free food and free coffee" ((in 512 reviews)); "Good coworkers and easy to learn" ((in 479 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 443 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1177 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1026 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 459 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 146 reviews)); "No breaks and very tiring" ((in 113 reviews))

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Dunkin'

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Dunkin' Sales Associate/Cashier reviews

3.6

61% would recommend to a friend

(321 total reviews)

Paul Brown

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Sales Associate/Cashier employees have rated Dunkin' with 3.6 out of 5 stars, based on 321 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Dunkin' is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

321 reviews

3.0

Jun 12, 2026

Good first job, but management could improve

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good first job- learned the ropes.

Cons

Management was not great; would not help out when we were all running around crazy trying to help guests and they would just stand there.

3.0

Dec 16, 2025

Exhausted staff 6 day weeks, understaffed

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Well organized tasks, popular site with good sales. Customer rapport good.

Cons

Understaffed, forced to work 6 days/week. Staff was exhausted. Management condescending to workers. Morale low among employees.

4.0

Sep 11, 2025

Good job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Very good job for students always worked around my school schedule. Worked in multiple stores.

Cons

Sometimes you would get stuck at work if someone didn't show up for their shift especially on a nice day - young kids teenagers and college age people can be really unreliable especially in summer when the weather is nice.

Viewing 1 - 3 of 321 Reviews

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Dunkin' Sales Associate/Cashier reviews

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Good first job, but management could improve

Exhausted staff 6 day weeks, understaffed

Good job

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