Is Dunkin' a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Dunkin' have rated their employer with 3.6 out of 5 stars in 321 Glassdoor reviews. This is a higher than average score with the overall rating of Dunkin' employees being 3.3 out of 5 stars. Search open Sales Associate/Cashier Jobs at Dunkin' now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Dunkin' .

Does Dunkin' pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Dunkin' with 2.8 out of 5 stars based on 321 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Dunkin'.

How happy are Sales Associate/Cashier professionals working at Dunkin'?

61% of Sales Associate/Cashier employees at Dunkin' would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Sales Associate/Cashier professionals have also rated Dunkin' with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.1 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Dunkin'?

Crew Member (3188) , Cashier (1430) , Shift Leader (845) , Barista (839) , Cashier/Barista (438) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Team Member (148) , Baker (147) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 645 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 622 reviews)); "Free coffee and free food" ((in 530 reviews)); "Good coworkers and easy to learn" ((in 484 reviews)); "The tips were great and the people I worked with were fun to be around." ((in 444 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1165 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1038 reviews)); "really bad manager and company took advantage of you working just like any other big company" ((in 458 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 226 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 147 reviews))

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Dunkin'

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Dunkin' Sales Associate/Cashier reviews

3.6

61% would recommend to a friend

(321 total reviews)

Paul Brown

Not enough data to show CEO approval

58% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

2.8

Senior management

2.8

Compensation and benefits

Sales Associate/Cashier employees have rated Dunkin' with 3.6 out of 5 stars, based on 321 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Dunkin' is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

321 reviews

5.0

Jul 30, 2025

Great place to work

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Fast paced Good environment and atmosphere

Cons

There aren’t any cons with working at Dunkin.

4.0

Jul 12, 2025

Good money

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Easy job and free coffee

Cons

Disliked customers, people get angry easily

3.0

Jun 9, 2025

Simple Part Time Job Possibility

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Easy work, decent hours, friendly

Cons

Somewhat difficult scheduling issues at times

Viewing 7 - 9 of 321 Reviews

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Dunkin' Sales Associate/Cashier reviews

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Great place to work

Good money

Simple Part Time Job Possibility

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