Is Dunkin' a good company to work for as a Server/Waiter?

Server/Waiter professionals working at Dunkin' have rated their employer with 3.6 out of 5 stars in 19 Glassdoor reviews. This is a higher than average score with the overall rating of Dunkin' employees being 3.3 out of 5 stars. Search open Server/Waiter Jobs at Dunkin' now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at Dunkin' .

Does Dunkin' pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at Dunkin' with 3.4 out of 5 stars based on 19 anonymously submitted employee reviews. This is 34.5% better than the company average rating for salary and benefits. Find out more about Server/Waiter salaries at Dunkin'.

What are the top reviewed jobs at Dunkin'?

Crew Member (3188) , Cashier (1430) , Shift Leader (845) , Barista (839) , Cashier/Barista (437) , Sales Associate/Cashier (331) , Manager (277) , Assistant Manager (244) , Store Manager (168) , General Manager (164) , Team Member (148) , Baker (147) , Sales Associate (144) , Shift Lead (121) , Shift Manager (110)

What are the pros of working at Dunkin' according to real employee reviews?

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 641 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 627 reviews)); "Free food and free coffee" ((in 512 reviews)); "Good coworkers and easy to learn" ((in 479 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 443 reviews))

What are the cons of working at Dunkin' according to real employee reviews?

"most stores have poor management and dont keep the store well stocked or have poor scheduling skills." ((in 1177 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1026 reviews)); "Manager was rude and disrespectful towards only me and no one else" ((in 459 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 146 reviews)); "No breaks and very tiring" ((in 113 reviews))

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Dunkin'

Part of Inspire Brands

Dunkin' Server/Waiter reviews

3.6

48% would recommend to a friend

(19 total reviews)

Paul Brown

Not enough data to show CEO approval

71% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

2.8

Diversity & inclusion

2.8

Senior management

2.7

Work/Life balance

Server/Waiter employees have rated Dunkin' with 3.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. Dunkin' is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

19 reviews

4.0

May 26, 2025

Server

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Everything at Dunkin was a prop from the staff to the work I do

Cons

No cons at this position

1.0

Feb 14, 2025

No

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

There were fun staff there

Cons

Drive to work each day

1.0

Oct 13, 2024

Dunkin server

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Good coffee and tastes good

Cons

Customers can be a little demanding

Viewing 1 - 3 of 19 Reviews

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Dunkin server

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