Question 1

Is Dunkin' a good company to work for?

Accepted Answer

Dunkin' has an overall rating of 3.3 out of 5, based on over 14,085 reviews left anonymously by employees. This rating has been stable over the past 12 months. 43% of employees would recommend working at Dunkin' to a friend and 34% have a positive outlook for the business. The best reviews about Dunkin' have been left by employees working as Server, Marketing and Donut Maker.

Question 2

Does Dunkin' pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Dunkin' employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Dunkin'. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Dunkin'?

Accepted Answer

43% of Dunkin' employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dunkin' 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

Question 4

What are the top reviewed jobs at Dunkin'?

Accepted Answer

Crew Member (3185), Cashier (1428), Shift Leader (843), Barista (839), Cashier/Barista (437), Sales Associate/Cashier (331), Manager (277), Assistant Manager (245), Store Manager (168), General Manager (164), Team Member (148), Baker (147), Sales Associate (144), Shift Lead (121), Shift Manager (110)

Question 5

What are the pros of working at Dunkin' according to real employee reviews?

Accepted Answer

"Free food is nice and at least at the Dunkin I work at has some down time" ((in 665 reviews)); "Flexible hours mean that you can really do no wrong so long as you show up" ((in 636 reviews)); "Free coffee and free food" ((in 514 reviews)); "Good coworkers and easy to learn" ((in 484 reviews)); "Get to meet some great people and get to know a lot of regular customers whom you connect good with." ((in 451 reviews))

Question 6

What are the cons of working at Dunkin' according to real employee reviews?

Accepted Answer

"The hours that you work aren't consistent and the management is poor regarding most but not all managers." ((in 1155 reviews)); "Low pay and if you are good at what you do they won't move you" ((in 1023 reviews)); "Manager is rude if you called off no matter how much you committed to your job." ((in 459 reviews)); "They treat you like you are human chattel; indispensable and there are no benefits to speak of." ((in 228 reviews)); "No training what so ever; I basically had to teach myself how to do everything" ((in 146 reviews))

Question 7

What are employees saying about Dunkin' layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunkin' layoffs and their outlook for job security at Dunkin' in 2026.

Question 8

What are the top reviewed Dunkin' locations?

Accepted Answer

New York, Boston, Chicago, Philadelphia, Orlando, Pittsburgh, Atlanta, Brooklyn, Jacksonville, Tampa, Charlotte, Miami, Canton, Providence, Houston, Jersey City, Los Angeles, Bronx, Newark, San Antonio, Baltimore, Rochester, Manchester, Dallas, Las Vegas, Edison, Phoenix, West Palm Beach, Raleigh, Tallahassee

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Good people, but serious management issues persist

Flexible schedule but struggles with staffing and pay

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