Dynatrace reviews

3.9

68% would recommend to a friend

(1,488 total reviews)
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Rick McConnell

77% approve of CEO

57% positive business outlook

Dynatrace has an employee rating of 3.9 out of 5 stars, based on 1,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dynatrace employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 26, 2016

This CAN be fixed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are great people working here, and a lot of really good middle and upper management - people who care about their employees and are as transparent and inclusive as they're allowed to be. The company has great products and services. My management asks for and listens to opinions. At least some other departments are the same. People are willing to help each other and really care about what happens to both coworkers and company. My team is great - good, very talented people. Everyone really cares about doing the right thing and most upper management seems to as well.

Cons

The biggest issues here are transparency, communication, clarity and consistency. There is a very top-down atmosphere set by the CEO. Monthly presentations are not 'town halls' where people can ask questions - it's one way. Consequently many employees don't feel the need to attend - they'll just watch the recording. There was a recent layoff with no communication afterwards about why or what it might mean to those still standing. This immediately after closing 'another record quarter'. Good people are looking and everyone is scared. There's a very real sense that Linz is actually in charge and running the company. Unless you work in Linz, you're not valued or safe. The Linz team appears to do what they want and all budget/hiring flows to the new software they've developed while the rest of the company cuts and lays off (see above). The reasoning behind this is never explained so it feels like the tail wagging the dog – especially given the stated ‘3-4 year window’ for our current owners to sell the company. It has been very demoralizing to the rest of the organization. Motivation and commitment are gone and morale is extremely low while pressure to perform and work harder are at an all-time high. There is a profound sense of unfairness, arbitrariness and arrogant executive leadership. Whether or not all of this is actually true, in the absence of real and open communication, perception is reality. This is a VERY REAL core culture problem. Leadership is viewed as hypocritical giving 'culture awards' in this environment. CEO is seen as simultaneously weak/indecisive and a bully.

2.0
Apr 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Work life balance is a plus. Some managers are really great. Support staff try to make it better. If you're starting out in sales, they have some really talented people on the ESA team.

Cons

It is just a funky environment. The energy is always tapped and feels like you're waiting for the other shoe to drop. Product management leadership really doesn't seem to care about customers and support is just a mess. The CEO is as unfriendly and snobby as they come. There is no transparency, only secrecy.

1.0
Jan 19, 2018
Recommend
CEO approval
Business Outlook

Pros

High growth company in transforming market

Cons

Management is ruled by moment-by-moment impulses and is not very strategic or team focused. This is a very top-down, hierarchical management. An echo-chamber among long term management people keeps new ideas and approaches from socializing.

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Dynatrace Response
8y
Thank you for taking time to leave us a review. It is great to work for a company that has such success in a transforming market--We're happy to hear that you are enjoying that aspect of the company. However, we're disappointed to hear your comments of management. It takes a great deal of teamwork, dedication, responsibility and collaboration to maintain our successful company. Our leaders within the company are committed to encouraging and exemplifying such professional traits. Coming off as a top-down management style is certainly not intended and this will be addressed to our leaders. Your advice of culture and common goals are something we take very seriously at Dynatrace and are areas we look forward to growing in. We appreciate your review.
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