Inconsistent leadership and accountability leads to wasted potential and lost opportunities for success
Pros
- Entry-level staff given exposure to member-facing roles and can directly serve members at the CXO level - Lots of young, driven talent that's eager to please members and management alike
Cons
- Leadership endorses a toxic culture of harassment, sexual and otherwise. Leaders often can't control their behavior around staff and members alike, especially when alcohol is involved. HR will respond based on your place in the org chart. - Management selectively performs their assigned duties with no accountability when members/staff fall through the cracks. Unless you're hindering your boss' ability to climb the ladder, you can do whatever you please. An outside consulting company came in to diagnose management woes and politely informed leadership that management roles are poorly defined and not consistently enforced. The response was to hard-code "flexible" role definitions for staff (at individual manager discretion) and made the problem worse rather than encouraging accountability. - If you're male, be ready to adapt to the bro culture that's heavy on boozing and harassment. Participate or look the other way. - If you're a woman, you'll face harassment from peers and managers alike, with HR turning a blind eye. Loyalty is rewarded above performance. -Staff are actively encouraged NOT to write self-reviews during evaluation periods because management wants to avoid awkward conversations when expectations and reality collide. - HR will never, ever follow up without constant pushing, no matter how innocuous the request. They're primarily interested in doing favors for leadership-level staff, with expectations of a reward later. Established procedures are often ignored, and don't expect any action to be taken without a court order. - EAB's parent company's stock dropped 50% in two years, and it recently went through rounds of layoffs and office closures before selling a significant stake to a company that invests in failing or bankrupt companies. EAB is about a year or two behind the parent company with regard to EVERYTHING, so expect your job to be temporary. - You will be actively misled regarding your development and promotion opportunities, unless you've been unofficially "fast-tracked." Half of the jobs on the internal job board don't actually exist, and most of the remaining ones were promised to staff months earlier. - If you ever need to use federally-mandated medical leave to care for family, resign or lawyer up. The retaliation you'll endure isn't worth it, though. - Average staff tenure for the entire company is ONE YEAR. Speaks volumes on its own.