Pros
It’s a consistent paycheck. As other reviews have mentioned, the insurance is good. If you are applying for a call center job, you will probably be fine working here for a year or two. There can be a lot of overtime in those positions, but they are mostly removed from office politics.
Cons
The other recent lengthy reviews have summed everything up pretty well. Nothing has changed. The senior leadership is incredibly uncaring, and is fostering an environment that encourages good senior contributors to get out and not look back. Despite this, the CEO continues to state that his "plan is working." I do not know what this plan is. Intolerable amounts of political infighting. Turnover is incredible right now in many areas, particularly the "professional" and engineering divisions.