Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 18 reviews)); "Great company and environment and a culture thats focused on community." ((in 7 reviews)); "Great core values and company" ((in 6 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"Poor management with minimal room for development." ((in 11 reviews)); "The pay could be better." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 8 reviews)); "Limited training." ((in 4 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

3.0

Oct 5, 2022

Good company TERRIBLE pay

Telebanker

Recommend

CEO approval

Business Outlook

Pros

Good yearly bonus for every employee

Cons

Terrible pto and making you feel bad for using it and horrendous pay

ESL Federal Credit Union Response

3y

We are sorry to hear that. Thank you for taking the time to share your experience. We consistently review and update our benefits package to ensure that we can provide our employees with outstanding benefits that help make us a great place to work. We will include your comments in our review process.

4.0

Jul 28, 2022

esl

Telebanker%2fcontact center agent

Recommend

CEO approval

Business Outlook

Pros

caring about each employee remote work

Cons

long days/ short breaks for amount of call volume

ESL Federal Credit Union Response

3y

Thank you for taking the time to share your experience at ESL. We will make sure to evaluate your comments with our team in our continued efforts to provide a positive work experience for all ESL employees.

5.0

Jun 4, 2022

Best Bank!

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Professional, so many opportunities for growth within, great team environment, ivisits, etc.

Cons

No jobs specific to my personal career path so I must leave to pursue my career.

ESL Federal Credit Union Response

4y

Thank you for sharing your positive experience with ESL! We are so happy to hear you enjoyed your time with us and wish you all the best in your career journey.

Viewing 43 - 45 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Teller (Multi-site) Newark & Phelps Branches

Employee Communications Business Partner

Teller - Merchants Road