Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Benefits were decent and met my needs" ((in 14 reviews)); "Great company and environment and a culture thats focused on community." ((in 8 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 8 reviews)); "Poor management with minimal room for development." ((in 7 reviews)); "Limited training." ((in 4 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

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ESL Federal Credit Union

ESL Federal Credit Union reviews

Item: ESL Federal Credit Union
Rating: 5
Author: Member Service Representative

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

54% approve of CEO

41% positive business outlook

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ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

1.0

Aug 19, 2012

Its a hell hole to work at- Employees are not valued

Manager

Recommend

CEO approval

Business Outlook

Pros

A new building. That is it.

Cons

Bad management, high turnover, no respect for employees, sales goals, turn and burn employee policy, no promotion form inside, people being fired all the time including managers, the management that is promoted are dead wood and have no knowledge but suck up ( like Kodak ) . Dave Feidler is from Kodak ( finance department ). That says it all. Kodak is now bankrupt. Kodak management and ways do not work.

5.0

Mar 6, 2011

Rewarding.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

They treat people great! I have never worked for an organization that treated their employees so good. Benefits start the day you start including vacation time. It's an awesome company to work for.

Cons

They only con I can think of is that they are not located nationally. It would be great if they had branches in other states rather than just in NY. I would like to move out of NY but I love my job too much.

Viewing 139 - 140 of 140 Reviews

Jobs at ESL Federal Credit Union

Loan Payment Solutions Representative

Customer Care Specialist

Bilingual Credit Union Teller- (English/Spanish)

Teller - Merchants Road

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Its a hell hole to work at- Employees are not valued

Rewarding.

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