Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 16 reviews)); "Great company and environment and a culture thats focused on community." ((in 9 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "Poor management with minimal room for development." ((in 8 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

1.0

Oct 11, 2015

Don't walk, run to the exit!!

Back office

Recommend

CEO approval

Business Outlook

Pros

A few great bank associates to work with.

Cons

A very hostile work environment. I have been here a little over 4 year and I can say with confidence that this is the worst management team I have ever seen. If you have another opportunity take it.…Sad culture. New and old management have no ethics or integrity; do not expect professional growth with this company. Old Management does not care. CEO may never leave till he drops. Others scared to move or say anything to upset the CEO. So nothing changes. Company stagnate. Company constantly cleaning house. People just disappear or are fired. A lot of people who had been there for a long time have been been forced out and the new people are not very happy because the atmosphere is very cut throat. NOT A NICE PLACE TO WORK.

1.0

Sep 10, 2015

“Supervisor ” Horrible Company to Work For

Supervisor

Recommend

CEO approval

Business Outlook

Pros

No Pros for this company. They may have benefits but you will probably not be there long enough to enjoy them. The door spins at this credit union at a high rate of speed. Employees treated as if they are of no value. Must keep your mouth shut or you will be gone. Always looking over your shoulder. Trust no one.

Cons

Worst company I have every worked for. ESl really could care less about its members and employees. Its all numbers, making money and goals. Leadership is the problem. It needs to change bad.

5.0

Sep 9, 2015

Intern

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Best company I have work for thus far

Cons

No Cons for this Company

Viewing 103 - 105 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Loan Payment Solutions Representative

Employee Communications Business Partner

Teller - Merchants Road