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ESL Federal Credit Union

Engaged Employer

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)
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Faheem A. Masood

54% approve of CEO

41% positive business outlook

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews
2.0
Nov 3, 2021

No substance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits, nice coworkers, good perks

Cons

management speaks out of both sides of their mouths. They tell you that they want you to do this, but in reality they just want it to look that way.

2.0
Jul 23, 2018
Recommend
CEO approval
Business Outlook

Pros

ESL truly does care about its customers and the community, and I believe they are sincere about wanting to make the right decisions. The majority of employees are wonderful - smart, caring and very hard working.

Cons

ESL's focus on "best company to work for" has become more about the publicity then it is a reflection of how they treat employees. The vast majority of employees are stressed out and overworked, and once you get to a certain level, opportunity for career growth is minimal. Too much of the power and responsibility lies with a fairly small senior management group. They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff. Senior managers are paid ridiculous sums of money and they will do anything to hold on to their jobs, even if it means throwing their employees under the bus. Everyone is terrified of the CEO (the new CEO) and will do anything he says, even if its not what's in the company's best interest. As many of the other reviews have said, the turnover is high and employees - even some of the best employees - "disappear" without explanation or understanding. A few years ago, they let go one of the best managers, someone who everyone really liked and respected. She seemed to be the epitome of their core values but obviously she was threatening to the status quo. I'm sure there are two sides to every story but after so many layoffs of great people, you wonder what is really going on.

1.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Pros???? Leaving at the end of the day, clocking out for lunch......basically anytime you don't have to be there. That's about all I can think of other than earning a paycheck.

Cons

Where to start.....good luck advancing in this company! If you look the wrong way or not friends with the right people, then you will go no where. I warn you now that if you have an opinion or a mind of your own and speak it, you will sit in the position you started in. When a job posting comes out good luck. Most of the time managers know who they want internally and will call the employee and tell them to apply. Most of the time the internal interview process is a waste of time, since you never had a chance from the start. Most of the people that work there hate it. Best place to work.....they have employees take the survey for best place to work on the company computer. No one trusts that the survey is truly anonymous, there fore no one answers the questions honestly. That's how they get on the best place to work list, employees fear giving honest answers on a company computer that could potentially be monitored by ESL. If you have skills in kissing managements butt and have no mind of your own, then apply at ESL! I'm sure you will move up the corporate ladder quickly! Good Luck!

Viewing 19 - 21 of 140 Reviews

Glassdoor has 156 ESL Federal Credit Union reviews submitted anonymously by ESL Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if ESL Federal Credit Union is right for you.