ESS reviews

3.7

65% would recommend to a friend

(1,485 total reviews)
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Buddy Helton

60% approve of CEO

50% positive business outlook

ESS has an employee rating of 3.7 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESS employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

1K reviews
2.0
Nov 17, 2025

No

Recommend
CEO approval
Business Outlook

Pros

Easy to use frontline to sign up for assignments. Local management is great

Cons

Working with ESS in this school is like ground hog day. I just had this experience below and was put in touch with another sub who had the same experience and quit the same day. No substitute without formal counseling or social work training could be prepared for the issues facing in this school district. The high school is difficult, the middle school children are dangerous. If you complain about working with problematic school districts or decide not to work with the dangerous middle school they will suspend you. If you call the respective school's office too much for help (when you must call the administration for assistance as directed in our one day of training over and over) they will blame you for the problems. I was shocked. While the school administration was gracious and knows they have a problematic group of children unable to manage their behavior and struggling to educate this group of middle school children, this HR department is centralized and they have no concern for your safety, and concerns. I realized they only care about appeasing their client... the school administration. Children in 7th and 8th grade are unable to do simple multiplication or read a clock. Several kids kept asking me what time it was and I pointed out the clock was working. They actually didn't know how to read it. I am speaking specifically about this because this story is on repeat from several people who have also tried to spend time a s a substitute teacher here. If you are already working for ESS, stick to easy assignments or just try other companies. I have heard better things elsewhere and I am about to try that in the new year.

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ESS Response
6mo
Thank you for sharing your experience. We understand that some assignments can be challenging, and we take your feedback seriously. For any specific concerns about safety or school assignments, please reach out to HRHelp@ESS.com so our team can assist you directly.
5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

love working with them so far

Cons

Pay isn’t great at all.

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ESS Response
7mo
We sincerely appreciate you taking the time to give us your review!
1.0
Nov 7, 2025

Not Sure Who is in Charge

Recommend
CEO approval
Business Outlook

Pros

-Flexible schedule -Easy to get hired -Some schools provide free lunch

Cons

-Not much training -Never checked in on -I don't think that the schools and ESS communicate very much -Low pay -Students can be hard to work with

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ESS Response
7mo
Thank you for sharing your feedback. We’re glad the flexibility has been a positive for you, and we’re sorry to hear about the challenges you’ve experienced with communication and support. We are constantly improving our processes, and feedback like yours helps guide that work.
Viewing 67 - 69 of 1,485 Reviews

Glassdoor has 1,852 ESS reviews submitted anonymously by ESS employees. Read employee reviews and ratings on Glassdoor to decide if ESS is right for you.