ESS reviews

3.7

69% would recommend to a friend

(203 total reviews)
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Buddy Helton

63% approve of CEO

53% positive business outlook

Reviews by job title

203 reviews

Reviews about "Culture"

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1.0
Mar 5, 2026

It is what it is

Recommend
CEO approval
Business Outlook

Pros

Regular pay. Faculty and staff at the schools where I subbed were very supportive.

Cons

Low pay, quirky sign in and sign out system, poor communication, no job security (you're fired for anything)

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ESS Response
3mo
We’re sorry to hear that you were not completely satisfied with your experience while employed with us. We are constantly working to make improvements to better our company whenever possible. Thanks for taking the time to give us your feedback and we wish you the best of luck in the future!
1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Relatively quick hiring process -You get to know your school district better -Pleasant school staff once you find your favorite area

Cons

-No training a lot is learned after a consequence or on-site Ex: I learned that you have to call ESS for cancellations instead of using the willsub+ app AFTER being blacklisted from my first school. -Delayed or incorrect paychecks for up to 2 - 4 weeks at a time -No HR assistance , don’t bother reaching out if ESS is at fault -No reliable upper management contact Ex: I called 3 days straight regarding a paycheck affecting my housing and a missing days work. They did not get back to me for 2 days. Customer service apologized stating they couldn’t do anything. -Your account will be deactivated constantly for any reason including missing a call from them. Very backwards given they don’t answer calls. -You don’t actually choose when you work -They require up to 15 UNPAID minutes before the start of the assignment for you to arrive. -You may have to stay after the assigned time UNPAID -I am disabled and took this job because of the implied flexibility being extremely vital to me but its worse than a 9-5. -no pay over breaks or holidays -retaliation seems to be common place or just pure lack of empathy. Wouldn’t be surprised if i am let go after this review. If you work for them don’t do it full time no matter what just use it as an occasional side job.

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ESS Response
5mo
Thank you for taking the time to share your feedback. We appreciate you providing your perspective and understand how important communication, training, and support are in the workplace. We are continually working to make improvements whenever possible.
4.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility is the primary pro

Cons

Pay, required to commit to a minimum days per month

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ESS Response
5mo
We sincerely appreciate you taking the time to give us your review!
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