ETC reviews

4.1

76% would recommend to a friend

(121 total reviews)

Dick Titus

77% approve of CEO

66% positive business outlook

ETC has an employee rating of 4.1 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ETC employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

121 reviews
5.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

ETC has an incredibly high customer focus and as such as a member of the phone support team you are empowered to make the right decision for the company. Management has your back all the way to the executive level and the team is like Family. Calls take as long as they need to with no pressure on volumes or resolution totals.

Cons

This is a high-stress, high-volume position. Every call is different and since the company supports everything it has ever made, you need a wide range of product and procedure knowledge. Training offers many solutions, but you will be challenged with something new every day. This is both a pro and a con depending on your attitude and personality.

5.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people, and pay. The company from the top level down has genuine concern and love for it's employees.

Cons

Very little. Perhaps tedious, and repetitive

Viewing 37 - 39 of 121 Reviews

Glassdoor has 162 ETC reviews submitted anonymously by ETC employees. Read employee reviews and ratings on Glassdoor to decide if ETC is right for you.