EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Feb 18, 2024

Good working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supporting team / manager. Understand employees needs Pays well

Cons

The high expectations can lead to work life balance issues.

2.0
Feb 15, 2024

Working for EXL is A mystery

Recommend
CEO approval
Business Outlook

Pros

The pay is decent, but the management is horrible. No communication among team and this is a Global Company. They refuse to share their knowledge and prevent growth opportunities. The intranet website is very difficult to navigate, and to get any information is like pulling teeth.

Cons

the pay is decent, but not worth the headache

Viewing 367 - 369 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.