EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Feb 6, 2024

Na

Recommend
CEO approval
Business Outlook

Pros

Good work ethics Digital Analytics

Cons

Not applicable Aggressive Long hours

3.0
Jan 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Growing company, investment in technology like generative AI

Cons

Hiring many diverse candidates but leadership culture is slow to be influenced

1.0
Jan 24, 2024

Did not give good benefits and did not pay severance promised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros, this company is terrible. I regret ever working with a bunch of fraudsters. No one helps you with getting your payment or benefits.

Cons

I interviewed for one position and worked a lower position after I entered the company. No one takes responsibility for their job. I was promised 2 weeks of severance but I only got 1 week's worth after 2 months.

Viewing 370 - 372 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.