EXL Service reviews

3.4

59% would recommend to a friend

(8,165 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 29, 2025

Fast paced.

Recommend
CEO approval
Business Outlook

Pros

You can take responsibilities by yourself.

Cons

There will some access issue to explore.

3.0
Oct 29, 2025

Okay place to work

Recommend
CEO approval
Business Outlook

Pros

Semi-flexible schedule, good lower management team

Cons

Workload at times, no trainings for older employees for new tasks, hard to get promoted, lack of manager support, low pay

4.0
Oct 29, 2025

overall review

Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities Professional work environment Brand value and stability Collaborative culture Access to resources and technology

Cons

Slow career progression Compensation vs. workload Too many processes Limited flexibility Less Transparency

Viewing 397 - 399 of 8,165 Reviews

Glassdoor has 8,398 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.