EXL Service reviews

3.4

59% would recommend to a friend

(8,165 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Oct 29, 2025

Good company, but less salary

Recommend
CEO approval
Business Outlook

Pros

Good working environment. Provide good Facilities to employees

Cons

Less salary Limited growth opportunities.

2.0
Oct 28, 2025

Management not organized

Recommend
CEO approval
Business Outlook

Pros

Big company, lots of projects,easy entry

Cons

Bad management, projects move offshore and continuous firing because of that,

5.0
Oct 28, 2025

Work life balance

Recommend
CEO approval
Business Outlook

Pros

Good place to work.Hybrid work model.

Cons

Promotion takes long time.slow growth.

Viewing 400 - 402 of 8,165 Reviews

Glassdoor has 8,398 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.