EXL Service reviews

3.4

59% would recommend to a friend

(8,168 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 9, 2025

Good to work

Recommend
CEO approval
Business Outlook

Pros

Management is good and approachable

Cons

Cabs are not good quality

3.0
Oct 9, 2025

Wfh

Recommend
CEO approval
Business Outlook

Pros

Work from home, overtime, friendly co workers, career growth

Cons

Toxic boss, favoritism, professional license no bearing,

4.0
Oct 8, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours and good people

Cons

Sometime meetings can stretch till night for us clients

Viewing 445 - 447 of 8,168 Reviews

Glassdoor has 8,401 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.