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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      60% would recommend to a friend

      (557 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      557 reviews

      Reviews about "Compensation"

      Return to all reviews
      4.0
      Aug 5, 2025

      Premium auditor

      Premium auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some flexibility in making schedule, but some micromanagement with teams. Remote. Good benefits and 3 weeks paid vacation and 2 weeks sick days

      Cons

      Over half of the pay is based on Production, bonuses and quality - this can vary week to week depending on when you submit completed audits and when reviewers complete their review. And your audit is subject to the opinion of a reviewer. If someone goes on vacation or is sick entire team has to work more to make quota, which makes job incredibly demanding and stressful.

      3.0
      Jul 29, 2025

      Salary

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros of working at this company is your per hour earning is good since the work load is very eased here

      Cons

      Salary is just industry standard woth additional perks.

      1.0
      Jun 22, 2025

      Company is full of lies, no integrity with their promises

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      They would hire anyone cause they are losing good people so they have to fill the vacancy.

      Cons

      Company is full of lies and cannot compensate properly. Whenever there is system issues your compensation is affected. They would promise incentives when you perform and hit the metrics but then after doing extra mile for them, they would suddenly have lame excuses why they are not paying and their favorite line is the incentives are "fit to budget" but expect you to do extra mile for them

      Viewing 43 - 45 of 557 Reviews
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