Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      EXL Service

      Engaged Employer

      EXL Service reviews

      3.5

      60% would recommend to a friend

      (8,145 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Apr 2, 2022

      Horrible work environment

      Senior premium auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supposed to be flexible hours. Working from home is a plus

      Cons

      Very low pay. Workload is horrible, management sucks. Make your work overtime without punching in. No way to get ahead or promoted.

      2.0
      Oct 14, 2021

      EXL is a very low quality player in the consulting/insurance industry.

      Premium auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule with a remote position

      Cons

      Racially biased promoting. (You will NOT move up if you’re white). In 2 years, I’ve had 5 different managers. My position is completely remote, even before pandemic, yet they still mandated the vaccine. HR is intentionally understaffed. They completely forgot to withhold FICA taxes. They claimed I chose to opt out of federal tax. When I showed them documentation proving otherwise, they completely stopped replying to correspondence.

      1.0
      Aug 19, 2020

      regressive culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      none that can be highlighted

      Cons

      not a healthy environment for women

      Viewing 52 - 54 of 8,145 Reviews
      Related searches: EXL Service jobs | EXL Service salaries | EXL Service benefits | EXL Service interviews
      ReviewsEXL Service reviews

      Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.