EXL Service reviews

3.4

59% would recommend to a friend

(8,173 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Aug 18, 2025

Good work culture

Recommend
CEO approval
Business Outlook

Pros

Work culture is good and nobody disturbs you if you deliver your work on time. Remote work but it depends on your project.

Cons

None as such, feels good so far

4.0
Aug 18, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work environment and work life balance.

Cons

Need to work on growth

3.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

1-Fixed shift timings 2-Nothing else

Cons

1-Internal politics 2-Management and leaders suck specially in UK insurance process 3-They promote non deserving family members 4-Never give leaves or WFH option if team scores dropped even for a month 5-No work life balance. 6-Current leaders unable to handle DLG process.

Viewing 556 - 558 of 8,173 Reviews

Glassdoor has 8,407 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.