EXL Service reviews

3.4

59% would recommend to a friend

(8,177 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great location, Good Infrastructure, Good for beginners.

Cons

Poor Management Skills but not for all process but majorly for Healthcare. No timely incentives. Unnecessary workload , even after you over exceeding your daily targets. Excessive Micromanagement to the core.

4.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good team to work with

Cons

I can not think of any

1.0
Jul 23, 2025

Not a good place

Recommend
CEO approval
Business Outlook

Pros

Not anything at all except pay is okay

Cons

Toxic work environment.They dont allow mobile phones

Viewing 613 - 615 of 8,177 Reviews

Glassdoor has 8,411 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.