EXL Service reviews

3.4

59% would recommend to a friend

(8,177 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jul 23, 2025

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it has work life balance

Cons

toxic culture bad management chaos

4.0
Jul 23, 2025

Its nice

Recommend
CEO approval
Business Outlook

Pros

Work life balance is too good Pay on time and its good Bonus is not good

Cons

Having problem with old habits, they should adopt new polices and environment Not so much for learning

5.0
Jul 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture in the company

Cons

Bad promotions and salary in exl

Viewing 616 - 618 of 8,177 Reviews

Glassdoor has 8,411 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.