EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 2, 2019

Growing Company

Recommend
CEO approval
Business Outlook

Pros

Great Company that is growing! PTO benefits are good.

Cons

Work on building policies in US.

4.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

EXL offers very competitive compensation. If you put in the work and the time you will be rewarded. Sometimes it takes some time for things to actually make it through the process (too many processes IMO) but in the end what you receive is generous if deserved. As far as work/life balance I feel like it is respected and they work with you if you have things that crop up. As long as you get your work done you are able to juggle life's responsibilities. Things can get pretty busy but they are also cyclical, so you know when you may get a heavier workload. Its not so much as you're are regularly staying late/working extra.

Cons

At times the technological side of the business can be challenging. There are some roadblocks that happen when trying to get things done. To be fair, these challenges arise from being in a company that has so much sensitive information and it has to comply with the many regulations that come along with that.

Viewing 613 - 615 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.