EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a high level of independence and a rare array of opportunities provided - I have worked with multiple client CXOs during my tenure here and many times with limited supervision. This has provided me an opportunity to grow professionally. The nature of projects at EXL provide a broad range of exposure - I have been fortunate to be part of multiple client projects across industries and geographies, each one of them varying in complexity, size, problem statement and environments. What keeps me going is that each of the consultants are given independence while collaboratively solving these problems – a "One for all and all for one" culture - the consulting team being a close-knit team has a familial feeling, which drives higher co-operation, a sense of belonging and greater results. Plenty of opportunities to grow and move with support from approachable leadership.

Cons

Like any other workplace, there are a few things that we (as a company) can do better at: 1.) Getting more structured in our approach and processes - this sort of comes with the start up and growth-focused nature of our business. As we outgrow our ambitions, the processes need to catch up 2.) Proper caree path definitions - many times we are too focused on findining almost all capabilities (sales, marketing, delivery, product development) in a single individual, which works for many and does not work for some. As we grow, we need to ensure that appropriate career paths are available for people according to their strengths and interest.

5.0
Aug 10, 2019

Increase bottom lines

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and opportunities to grow

Cons

No cons. Great place of employment

5.0
Aug 4, 2019

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Great and Learning place to work

Cons

Little biased toward older employees

Viewing 616 - 618 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.