EXL Service reviews

3.4

60% would recommend to a friend

(8,179 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jul 17, 2025

Employee centric

Recommend
CEO approval
Business Outlook

Pros

Employees friendly environment Support in learning new things

Cons

No nothing as of now

2.0
Jul 16, 2025

No proper management

Recommend
CEO approval
Business Outlook

Pros

Free cabs provided no need of any approval from managers,fully managed by one who is booking.

Cons

No perfect food served even though we are paying,very small(room type) cafeteria which has no place to sit if its full no arrangements for employee,No phone electronic devices alloweded beyond main entrance even for making a payment for coffee have to come out pay via phone(Gpay) reserve the phone at security desk and then collect the food you want.A lot of husstle due to this no clear communication no proper basic services provided by company.

2.0
Jul 15, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good office premises and people are helpful

Cons

Pay is very bad. High increment at higher levels

Viewing 637 - 639 of 8,179 Reviews

Glassdoor has 8,413 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.