EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Minimal interference by EXL in your work You are golden if you get a good client I think the job is more or less secure

Cons

Client is god, no employee benefits You are literally labour and they sell labour. Do not have anything of their own apart from man power

2.0
Jul 11, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Work from home, wifi allowance

Cons

Unrealistic expectations and benchmark and targets

Viewing 649 - 651 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.