EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote job is the only plus

Cons

Pretty poor increments year on year where my actual bonuses have reduced every year since I joined 3 years back. 10+ hour work days are normal with work expected on weekdays as well. Worst thing was that they provided me zero increment after getting top ratings throughout the year.

Viewing 679 - 681 of 8,180 Reviews

Glassdoor has 8,414 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.