EXL Service reviews

3.4

59% would recommend to a friend

(8,173 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

-Yet to join the company, so I don't have much things to talk about. -I have learned that company have good projects in field of insurance. - Company provides shuttle service to nearest metro station. - Provides yearly bonus , 10-20 percent of salary based on performance. (10 percent for average performance).

Cons

Only one way cab. Office is not quite near to any metro station. The nearest metro station is about 30 minutes if travelling through an auto rickshaw. Salary seems to be less than other MNCs.

3.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

This was a contract with an offshore company. Worked primarily with staff from Bangalore.

Cons

Because the company was based in India, and the U.S offices were in New Jersey, I never felt that I had their support. It would have been nice to have Human Resources more accessible.

2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Cafeteria is good. Infrastructure is good.

Cons

Management is worst. Concern only for cost cutting. Talent not appreciate. Good place for those who are ready to work as a boss servent and ready to appreciate boss whether he/she is right. Bonus is not based on performance but based on boss employee personal relationship. Accept overtime daily as a part of job. No compensation for overtime.

Viewing 7573 - 7575 of 8,173 Reviews

Glassdoor has 8,406 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.