EXL Service reviews

3.4

59% would recommend to a friend

(8,173 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility of the firm is the only good thing. But that too is on case to case basis and requires building a relationship with the supervisor.

Cons

Very micro managerial attitude Opportunities of growth almost non-existent Management cries each year for salary hikes The Work is horrible, especially in the Business Travel -Advisory domain. It is reporting and hardly any consulting or exposure.

2.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Chilled atmosphere Good work life balance Nice people to work with Lots of games to play through the day

Cons

Bonus policy has a lot of wordplay, read carefully before joining IITians paid twice the rest! Even when they are trained together and do the same work Senior management is not world class Work is boring, repetitive Lack of personal growth

1.0
Aug 31, 2016
Recommend
CEO approval
Business Outlook

Pros

job security because they dont want to spend on hiring

Cons

Less salary favoritism nepotism you will feel that your in kolkatta to many bongs, manager are busy with starbuck coffee party and agent suffer.a lot ... Promise big thing and deliver less .... always saying one thing that they give job security . There is nothing for employee . most of the AM are from UP and kolkatta and believe me they are rude like hell . I felt like a bonded labor there

Viewing 7576 - 7578 of 8,173 Reviews

Glassdoor has 8,406 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.