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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,170 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      8K reviews
      4.0
      Jun 26, 2016

      Awesome Time Spent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      EXL is best known in BPO, it is one of the best employers.

      Cons

      Now they are not hiring quality employee.

      2.0
      Jun 25, 2016

      Senior Business Analyst-Decision Analytics

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning if you are in a good project in DA(there are only 1 or 2 such good projects) otherwise the work is mostly like back office.There is no true analytics work if you do not work in these selected 1 or 2 projects

      Cons

      1)Worst paymaster in industry.Even if you get a good offer at the time of joining the company will make sure that it cuts you somewhere in next year. 2)Worst appraisals.I have known people who were given a promotions with a hike of 5%.You can imagine the rest. 3)Too much discrimination between IIT/IIM and non IIT/IIM. Forget your growth if you are are not from top tier colleges no matter how good you perform. 4)BPO culture makes you feel suffocated 5)Too much hierarchy based organisation to the limit that there are separate entries for Managers and above and rest employees.You will feel humiliated when you cant enter the company from the main gate but will be asked to go to basement and take a detour. Completely pathetic

      3.0
      Jun 22, 2016

      Senior CCE

      Cce
      Recommend
      CEO approval
      Business Outlook

      Pros

      need to switch job for salary issue.

      Cons

      exl service is good environment.

      Viewing 7621 - 7623 of 8,170 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.