EXL Service reviews

3.4

59% would recommend to a friend

(8,169 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,169 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 12, 2016

Not good

Recommend
CEO approval
Business Outlook

Pros

EXL offers diverse variety of work because it is present in various domain such as banking, insurance, telecom, health, utilities, etc.

Cons

Workload is too much, there is no work-life balance. EXL doesn't provide competitive salary as far as number of working hour is concerned.

3.0
Feb 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Good company in general and hope to see their presence in the US increase in the next few years.

Cons

Computer support in India which created a serious problem in addressing local system issues which affected our clients. An on call support team in the US would better serve all US clients.

Viewing 7690 - 7692 of 8,169 Reviews

Glassdoor has 8,402 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.