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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.4

      59% would recommend to a friend

      (8,159 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      May 8, 2014

      Good company to start your career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is good.Good working hours.No late sittings.

      Cons

      Very slow growth and poor salary structure.No bonus and very bad appraisals.

      1.0
      May 6, 2014

      favouritism unlimited..i wish i could give red couloured stars in the rating

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      have a variety of projects under their kitty

      Cons

      favouritism unlimited, baised behaviour towards employees If you can run behind your superior (doing personal favours and ...) (without logic )EXL is the place where you can become a VP in a couple of years.

      2.0
      May 3, 2014

      Employees are just an expense to EXL!!! Not the place anyone wants to be at

      Lead assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing really. With the sort of attrition they are experiencing, you might get opportunities to take up new roles by replacement. They put in ages of holds on promotions due to 'profitability issues' and once you do, the would give you a minuscule hike and also prorate your yearly appraisal (that's a policy) Perks are pretty much ZERO.

      Cons

      NO BRAND VALUE. It is at times a shame to admit that my employer is EXL. The company and management does not believe in respecting it's employees or rewarding them. Leadership works only on papers with no actual impact. They wish to understand reasons for all that's wrong but never come to find a resolution. Nobody cares about your work life balance and the companies values are just for adding a 1 slide to a power point presentation

      Viewing 7948 - 7950 of 8,159 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.