EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Apr 17, 2014

Pathetic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money (in some cases) and nothing more

Cons

No Leadership No People management Say YES to whatever client asks the Management for No Work Life balance No career path Rampant Favoritism

2.0
Apr 10, 2014

Exl employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None at all that are mentionable

Cons

Forces employees travel for work on Business visa Hiring policies

1.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Pay is also decent. I can't think of anything else positive to say.

Cons

Where do I start.. The company is headquartered in NYC but they run it like it's still a company based out of India. Processes are confusing, policies do not make sense for US employees since they are created by "corporate" in India, and management needs training on managing their teams.

Viewing 7951 - 7953 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.