EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Nov 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Good management, decent infrastructure, good training, good setup for remote work, good work/life balance

Cons

Pay could be better, hardly any benefits, extremely corporate structure that gives the "just a number" feeling

1.0
Sep 18, 2023

Toxic Waste Land

Recommend
CEO approval
Business Outlook

Pros

Initial training, Flex Time, & PTO.

Cons

Toxic work environment, cronyism, lack of support, degrading management style, lack of transparency regarding incentive pay, monthly performance evaluations, inexperience management.

Viewing 79 - 81 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.