EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 16, 2023

Needs Improvement

Recommend
CEO approval
Business Outlook

Pros

Flexible fully remote and hybrid options. Nice office space. Strong advancement opportunities (mostly due to high turnover).

Cons

Lack of support from IT and analytics. Lack of communication and direction from senior management / lots of micromanagement. Lack of institutional knowledge due to unusually high turnover. Pay structure is a mess.

Viewing 82 - 84 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.