EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 6, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Company has a brand name. 2. Infrastructure is impressive.

Cons

1. Transport facility is haywire! 2. Management seems to be non-existent when it comes to understanding the employees needs. 3. Rules and regulations are too stringent. Like : the non camera phone policy which boldly underlines the management's lack of trust on their employees. 4.Poor employee retention policies. 5. Poor compensation. 6. Outdated software. MS Office Excel is still used, instead of Sql which could have made life simpler and database better. 7. Higher management seems to lack " compassion" , and misunderstands the true meaning of professionalism!

4.0
Jun 6, 2012

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

My Leader and the work culture.. Best learning experience

Cons

Evening Shifts and some times in salary as well

4.0
Jun 6, 2012

Satisfactory

Recommend
CEO approval
Business Outlook

Pros

Good learning and improving skills

Cons

Very low salary as compared to market trend

Viewing 8125 - 8127 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.