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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.5

      60% would recommend to a friend

      (8,144 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      May 8, 2012

      it is a good experience

      Cce
      Recommend
      CEO approval
      Business Outlook

      Pros

      v good, good work culture

      Cons

      salary issues not timely resolved,

      1.0
      May 7, 2012

      I wish it had never happened

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job. It came at a time of a layoff and the alternative was to not have a paycheck and not have steady employment. We were handcuffed to the company as part of a transition from our previous employer. I am sure that the growth potential is there for people who are interested in working in a service environment, but those looking for a company to provide a home, this doesn't seem to be it.

      Cons

      Micromanaged. We were transitioned from a previous employer, so we either took the job or we took nothing. I can't really get into the cons without seeming ungrateful, particularly at a time of low employment, so I will reserve my cons.

      Viewing 8134 - 8136 of 8,144 Reviews
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      ReviewsEXL Service reviews

      Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.